What Do I Do if Video doesn't display properly in Zoom or on the Room monitors?
General Video Issues and Their Resolution
Garrett Livingston
Last Update há 2 anos
Zoom related Video Issues
Always check the Laptop System settings
Check that the computer is recognizing that the HDMI cable is connected (It will show up as a display and audio option)
Ensure that the video is set to output through HDMI
Check Zoom Settings if there is an issue with Audio or video issue within Zoom
To get audio in the room, the speakers should be set to the HDMI output or Headphones if you are using a VGA with 3.5mm
To have the room mics/cameras be used in Zoom (Where applicable) The USB in the podium or table must be plugged into the laptop/device
Check and reseat all cable connections to the laptop/other device
If none of these work, plug in and set up a projector on a cart to get the class going.
Issues Showing Video on Room monitor(s) and projector(s).
Always Check the Laptop Settings
Check that the computer is recognizing that the HDMI cable is connected (It will show up as a display and audio option)
Ensure that the video is set to output through HDMI
Check that the Laptop is set up to either extend the screen or mirror it to second monitors, depending on what the client wants.
Check that the projector(s) and/or monitor(s) are on.
Check and reseat all of the cables
If the client has an adapter, try another adapter
Switch to a different input to check if that’s working, then switch back
In Westlake and BECC, you have to select where to send the source after each change in order for it to show up
If none of these work, set up a projector on a cart to get the class going again.
In the case that the microphone doesn’t play over Zoom, do the following:
Verify that the microphone is on and not muted
Verify that the battery pack/batteries is/are not dead
Check the audio settings in Zoom
Verify that the internal microphone is not selected
Select the correct microphone
If these don’t work, have a USB boundary or lavalier mic ready.