What do I do if the Document Camera in my classroom is not displaying or is blurry?

Check and reseat all the cables to the back of the projector.

Change source to another one and back to the Doc Cam

Verify that all of the lights on the Doc Cam and controls on the touch panel are working

Verify that the HDMI or VGA coming out of the Doc Cam is working properly

Unplug it from the Doc Cam

Plug it into another source

If it works, move on to the next step

Reseat it into the Doc Cam

Unplug it from the back of the DMPS

Plug a different HDMI/VGA from another source (i.e. Laptop, Host PC, etc)

If the previous steps work and you see images from other sources/cables, replace the HDMI/VGA cable with the working one

Press and hold the auto-focus button. This should force the camera to refocus.

If that doesn’t work, move on to step 2

Toggle the input off the doc cam and back on. (Select another input, hit send to all where applicable, then go back to doc cam)

Check and reseat HDMI/VGA in the back of the Doc Cam

Reset Doc Cam.

This guide is intended for General Discussion and Training purposes.

Related Terms: Doc Cam, Doccam, Document, Camera, Not Connecting, not displaying